{"xsrfToken":"7c00b76ddbe5f37660c8990e5d1fd0d90db7e74e_lout","branding":{"id":"5","key":"add","name":"Actualización de Datos","portalBaseUrl":"/servicedesk/customer/portal/5"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/cf4aaf41-8e5a-4805-9063-21b493c8f7c8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTIzMzM1OS1hYzk0LTQ0M2UtOTU1YS05ZWMwYTZiMGE4YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmNmNGFhZjQxLThlNWEtNDgwNS05MDYzLTIxYjQ5M2M4ZjdjOCI6WyJyZWFkIl19LCJleHAiOjE3NDM3MTAyOTgsIm5iZiI6MTc0MzcwOTY5OH0.w9xfkI6Xyr6xmX9ZyUrtu-502VuoVyI2-cwX9RzzGf8&client=95233359-ac94-443e-955a-9ec0a6b0a8c0&mode=fit","logoId":"cf4aaf41-8e5a-4805-9063-21b493c8f7c8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"es-ES":{"helpCenterTitle":"Bienvenido al Centro de ayuda","sharedPortalName":"Centro de ayuda","localeDisplayName":"Spanish (Spain)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#007b80","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"add","projectId":10033,"serviceDeskId":5,"name":"Actualización de Datos","description":"<p>¡Te damos la bienvenida! Hemos habilitado este espacio web para que puedas solicitar la actualización de tus datos de manera rápida y sencilla.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"185","name":"Actualización de Datos","descriptionHtml":"<p>Ingresa los siguientes datos para la verificación de tu identidad</p>","callToAction":"Actualización de Datos","introHtml":"<p>Ingresa los datos que deseas actualizar</p>","icon":10527,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[14],"key":""},{"id":"182","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[],"key":""},{"id":"184","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[],"key":""},{"id":"183","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"186","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"187","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"188","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""},{"id":"181","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":14,"name":"General"}],"orderMapping":{"14":[185]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"928fbcc5-8491-3f35-96e4-4a0769d0f28c","appLinkName":"System Confluence","appLinkUrl":"https://micasita.atlassian.net/wiki","spaceKey":"ADD","spaceName":"Actualización de Datos","spaceUrl":"https://micasita.atlassian.net/wiki/spaces/ADD","isServer":false},"labels":[],"projectKey":"ADD","serviceDeskId":5,"kbLinkDomainURLs":["https://vivela.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ADD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTIzMzM1OS1hYzk0LTQ0M2UtOTU1YS05ZWMwYTZiMGE4YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3MTA4OTgsIm5iZiI6MTc0MzcwOTY5OH0.j0FrMKGKWIygI4Yh6uSTewuiSrPn8gtF7jdtiJkWKF4","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"95233359-ac94-443e-955a-9ec0a6b0a8c0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":185,"projectId":10033,"form":{"name":"Actualización de Datos","descriptionHtml":"<p>Ingresa los siguientes datos para la verificación de tu identidad</p>","callToAction":"Actualización de Datos","intro":"<p>Ingresa los datos que deseas actualizar</p>","instructions":"<p>Ingresa los siguientes datos para la verificación de tu identidad</p>","icon":10527,"iconUrl":"https://vivela.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10097","fieldConfigId":"10229","label":"Tipo de Documento 2","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10160","label":"DNI","selected":false,"children":[]},{"value":"10161","label":"CE","selected":false,"children":[]},{"value":"10162","label":"Pasaporte","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10079","fieldConfigId":"10208","label":"Número de documento","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10080","fieldConfigId":"10209","label":"Nombre","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10081","fieldConfigId":"10210","label":"Primer Apellido","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10082","fieldConfigId":"10211","label":"Segundo Apellido","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"date","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:datepicker","fieldId":"customfield_10099","fieldConfigId":"10231","label":"A continuación ingresa la fecha y los datos que deseas actualizar","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10083","fieldConfigId":"10212","label":"Email","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:float","fieldId":"customfield_10085","fieldConfigId":"10214","label":"Celular","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10084","fieldConfigId":"10213","label":"Teléfono","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10087","fieldConfigId":"10216","label":"Dirección","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10088","fieldConfigId":"10217","label":"Referencia","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10089","fieldConfigId":"10218","label":"Departamento","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10112","label":"Amazonas","selected":false,"children":[]},{"value":"10113","label":"Ancash","selected":false,"children":[]},{"value":"10114","label":"Apurimac","selected":false,"children":[]},{"value":"10115","label":"Arequipa","selected":false,"children":[]},{"value":"10116","label":"Ayacucho","selected":false,"children":[]},{"value":"10117","label":"Cajamarca","selected":false,"children":[]},{"value":"10118","label":"Callao","selected":false,"children":[]},{"value":"10119","label":"Cusco","selected":false,"children":[]},{"value":"10120","label":"Huancavelica","selected":false,"children":[]},{"value":"10121","label":"Huánuco","selected":false,"children":[]},{"value":"10122","label":"Ica","selected":false,"children":[]},{"value":"10123","label":"Junín","selected":false,"children":[]},{"value":"10124","label":"La Libertad","selected":false,"children":[]},{"value":"10125","label":"Lambayeque","selected":false,"children":[]},{"value":"10126","label":"Lima","selected":false,"children":[]},{"value":"10127","label":"Loreto","selected":false,"children":[]},{"value":"10128","label":"Madre de Dios","selected":false,"children":[]},{"value":"10129","label":"Moquegua","selected":false,"children":[]},{"value":"10130","label":"Pasco","selected":false,"children":[]},{"value":"10131","label":"Piura","selected":false,"children":[]},{"value":"10132","label":"Puno","selected":false,"children":[]},{"value":"10133","label":"San Martin","selected":false,"children":[]},{"value":"10134","label":"Tacna","selected":false,"children":[]},{"value":"10135","label":"Tumbes","selected":false,"children":[]},{"value":"10136","label":"Ucayali","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10090","fieldConfigId":"10219","label":"Provincia","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10091","fieldConfigId":"10220","label":"Distrito","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Canal de Solicitud","description":"Coloca la palabra: \"online\"","descriptionHtml":"<p>Coloca la palabra: \"online\"</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Comentarios adicionales","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_10095","fieldConfigId":"10224","label":"Condiciones","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"10159","label":"He leído y acepto las condiciones de tratamiento de mis datos personales según nuestra Política de privacidad.","selected":false,"children":[]}]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/5/create/185","requestValidateBaseUrl":"/servicedesk/customer/portal/5/validate/185","calendarParams":{"firstDay":0,"date":"2025-04-03T14:48:18-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"928fbcc5-8491-3f35-96e4-4a0769d0f28c","appLinkName":"System Confluence","appLinkUrl":"https://micasita.atlassian.net/wiki","spaceKey":"ADD","spaceName":"Actualización de Datos","spaceUrl":"https://micasita.atlassian.net/wiki/spaces/ADD","isServer":false},"labels":[],"projectKey":"ADD","serviceDeskId":5,"kbLinkDomainURLs":["https://vivela.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI5NTIzMzM1OS1hYzk0LTQ0M2UtOTU1YS05ZWMwYTZiMGE4YzAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMyI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM3MTA4OTgsIm5iZiI6MTc0MzcwOTY5OH0.j0FrMKGKWIygI4Yh6uSTewuiSrPn8gtF7jdtiJkWKF4","targetCollection":"upload-project-10033","endpointUrl":"https://api.media.atlassian.com","clientId":"95233359-ac94-443e-955a-9ec0a6b0a8c0","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}